DoctorHere Terms of Service

Article 1. Purpose

Thank you for using the Services (DoctorHere) provided by MediHere Corp. (hereinafter, the "Company”). DoctorHere Account Terms and Conditions prescribes general provisions about the rights, duties and responsibilities, terms of use, and procedures required in use of the Service.

Article 2. Definitions of Terms

① The Terms herein shall be defined as follows:

1. “Service” refers to all related services of Doctor Here that can be used by users regardless of the device (including PC and portable devices).

2. “User” refers to a person who can access the site freely with the ID set at the time of membership registration and can continuously receive the information of the site or use the service provided by the site.

3. “ID” refers to the e-mail address registered by the user and registered on the site for the user's identification, information provision, and service use.

4. “Password” refers to a combination of one or more letters, special characters, and numbers to verify that a user matches a user's ID and protecting it.

5. “Device” refers to a computer device such as a personal computer, PDA, mobile phone, and tablet PC used by users to access services.

6. “Termination” refers to a company or a user of the cancellation of the contract.

7. “Post” refers to an article, picture, video, and various files and links in the form of information such as texts, voices, sounds, images, and videos posted on the Service by users.

② Definitions of terms used in these Terms and Conditions are as defined in the relevant laws and guidelines for each service except as provided in Section 1. What is not defined in the related laws and each service guide is based on general business practices.

Article 3. Publication and Modification of Terms and Conditions

① Company posts the contents of these terms on the main page of DoctorHere and preferences so that users can easily see them.

② Company may modify this Agreement to the extent that it does not violate relevant laws such as the Act on the Regulation of Terms and Conditions, the Promotion of Information and Communications Network Utilization and the Information Protection

③ When Company revises the agreement, the date of application and the reason for the revision shall be specified and notified from the 30 days before the effective date of the amended agreement and the day before the effective date, by the provisions of paragraph 1 together with the current agreement. However, in the case of amendment of the terms and conditions that are disadvantageous to the user, the user shall be notified to the user through electronic means such as the notification window in the service or the e-mail registered by the user when registering.

④ Company announces or notifies the amendment by the preceding paragraph, and does not express the intention to the user within the 30 days, the user shall not express the intention of denial even though it has been made clear or notified that the intention is expressed. If not, the user agrees to the revised agreement.

⑤ If the user does not agree to the Company’s amendment, Company cannot apply the amendment, and in this case, the user can terminate the contract. However, if there are special circumstances that cannot be applied to the existing terms and conditions, the Company can terminate the contract.

Article 4. Interpretation of Terms

① If necessary, the Company may have separate terms and conditions for individual services. If the contents conflict with these terms, the service-specific terms will take precedence.

② Matters not specified in these Terms of Service and Service-specific Terms of Service shall be governed by the provisions of the relevant laws such as the Consumer Protection Act and the Personal Information Protection Act.

Article 5. Use Agreement

① The contract of use is concluded by the person who wishes to become a user agrees on the contents of the terms and conditions, applies for membership according to the subscription form and procedure provided by Company, and Company accepts such application.

② In principle, the Company will accept the use of the service for the applicant. However, Company may not approve the application falling under each of the following subparagraphs or may terminate the use contract afterward.

1. If the applicant has previously lost membership under this agreement

2. If the applicant does not use a real name or someone else's name, or if the applicant already has an e-mail address or phone number

3. If the applicant applies for false information or fails to provide information provided by the Company so that the applicant is unable to approve due to the applicant’s fault, or apply for subscription in violation of other regulations

4. If a child under 14 years old does not obtain the consent of a legal representative (parent, etc.)

5. If the applicant wants to use this service for any illegal purpose or pursuit of profit

6. If it violates other related laws or these terms and may interfere with the well-being or morals of society

③ In the application under paragraph 1, Company may request real name verification and identity verification through a professional institution according to the type of user.

④ The Company may withhold approval if there is no room for service-related facilities, or if there is a technical or business problem.

⑤ By paragraph 2 and paragraph 4, if the user does not approve or withhold the application for membership, the Company shall notify the applicant of the subscription in principle.

⑥ The date of establishment of the use contract shall be the time when the Company indicated completion of the subscription in the application process.

⑦ Company can divide the usage time, the frequency of use, and the service menu by classifying the users by level according to Company policy.

⑧ Company may restrict the use of users or the level-by-class restrictions for users to comply with their ratings and ages by the Law on the Promotion of Movies and Videos and the Youth Protection Act.

Article 6. Termination of Use Agreement

① Termination of Member

1. Members can terminate the contract at any time by notifying the Company of their intention to terminate.

2. The Company shall immediately deal with the user's request for termination under the preceding paragraph unless there are special circumstances.

3. Members may be restricted from rejoining for a period determined by the Company after notifying the Company of their intention to terminate.

② Termination of Company

1. The Company may terminate the use contract if the following reasons exist. In this case, the Company will inform the user of the reason for termination by e-mail, contact, fax, note, or other methods. If a user has any objection to the termination, the user can make an appeal through the Company's email, and if it is found to be justifiable, the Company can withdraw.

a. When it is confirmed that there are reasons for the rejection of the use contract prescribed in Article 5, Paragraph 2.

b. When a user violates the rights, reputation, credit or other legitimate interests of Company or other users or others

c. If any other user violates these Terms or the reason for termination as outlined in these Terms occurs.

2. The contract of use terminates when the Company notifies the user of the intention to terminate.

3. A user terminates the use contract arbitrarily in accordance with Paragraph 1 of this Article or terminates the use contract due to reasons attributable to the user under Paragraph 2, the user who has terminated the use contract shall be responsible for any damage due to the termination and the Company shall not be responsible for it.

Article 7. Content of Service

The Company provides the following services.

① Service name: DoctorHere

② Service contents: Providing and recommending hospital and doctor information (DB), medical appointments, concierge services, medical tourism products, etc.

Article 8. Service Fee

① Company's basic service is free.

② Company may refuse information requests due to legal disputes, such as theft of users' personal information, except as required by law.

③ Data charges incurred in using wireless service are separate and subject to the policies of each carrier.

Article 9. Change of Member Information

① Members can view and modify their personal information at any time through the personal information management screen. However, the real name, ID, etc. that are necessary for service management cannot be modified.

② If a user makes any changes in the application, he/she must make an online modification or notify the Company of the change through e-mail or other methods.

③ Company shall not be held liable for any disadvantages caused by not notifying the Company of the changes in Section 2.

Article 10. Privacy Duty

① Company endeavors to protect the personal information of its users as prescribed by relevant laws such as the Information and Communication Network Act. The protection and use of personal information are subject to applicable laws and the Company's privacy policy. However, the Company's privacy policy does not apply to linked sites other than Company's official site.

Article 11. Duty to Manage User ID and Password

① Company gives user ID as the email entered by the user according to the terms and conditions.

② In principle, the user ID cannot be changed. If you want to change it due to unavoidable reasons, you must terminate the ID and rejoin.

③ Members are responsible for managing their usernames and passwords and should not be used by third parties. The user shall be responsible for any damages to the use of the service caused by neglected management or illegal use by a third party, and the Company shall not be responsible for it.

④ The Company may restrict the use of the ID if there is a concern that the user ID is leaked, antisocial or violent, or misinterpreted as the Company or the operator of the Company.

⑤ Members should immediately notify the Company when their ID and password are stolen or used by a third party and follow the Company's instructions.

⑥ In the case of Paragraph 5, the Company shall not be liable for any disadvantages caused by the user's failure to notify the Company of the fact or even the Company's guidance.

⑦ The user ID of the service can be linked to the user ID of the site operated by the Company or affiliate Company with the consent of the user.

⑧ In the following cases, the user ID may be changed or suspended at the user's request or the Company's authority.

1. If the user ID is registered with a phone number, etc.

2. Hatred, antisocial or contrary to the morals of others

3. If there is a risk of misleading as an operator of Company and Company

4. If there are other reasonable reasons

Article 12. Notice to Members

① If the Company notifies the user, it can be an e-mail address or e-mail in the service unless otherwise specified in this agreement.

② Company may substitute the notice of Paragraph 1 by posting on the bulletin board of Company for more than 7 days in case of notification to all users. If the matter is serious, the Company can notify the members individually.

Article 13. Obligation of the Company

① The Company does not violate the law or these terms and conditions and does not violate the morals of the Company.

② The Company establishes, discloses and observes the personal information handling policy to protect personal information (including credit information) so that users can use the service safely.

③ In case that the opinion or complaint raised by the user is objectively recognized as justified, the Company shall immediately proceed through appropriate procedures. However, if it is difficult to process immediately, the user must be notified of the reason and processing schedule.

④ The Company shall deal with any opinions or complaints raised by users related to the use of the service if it is justified. For opinions and complaints raised by users, the process and results are delivered to the users through a bulletin board or e-mail.

Article 14. Obligation of the Members

① Members shall comply with the notices or notices made by the Company, such as related laws, the provisions of these Terms and Conditions, the Company's policies and the User's Guide, and shall not act in any way that interferes with the Company's business.

② Members shall not engage in the following acts in connection with the use of the service.

1. Registration of false information when applying or changing service

2. Steal information from others

3. Unauthorized Changes to Information Posted by the Company

4. Sending or posting information (computer programs, etc.) other than the information determined by the Company

5. Disclose or post any obscene or violent message, video, audio, or other information contrary to public or moral information on the Service

6. Use the Services for profit without the Company's consent

7. Transfer or lease your ID or password to a third party

8. The contents of customer service consultation correspond to abusive language, verbal abuse, and sexual harassment

9. Purchase services by unauthorized use or theft of another person's credit card, bank account, or mobile phone

10. Disclose or post any obscene or violent message, video, audio, or other information against public order that is contrary to public order

11. Members cannot conduct business activities using the service without the prior consent of the Company, and the Company is not responsible for the results of the business activities. Also, if the Company is damaged by such sales activities, the user shall be liable for damages against the Company, and the Company may claim damages, etc. through the service use restrictions and due process.

12. Members shall not engage in any act that infringes on their rights, including the intellectual property rights of the Company and other third parties.

13. Interfere with the normal service of the Company by using the service in a way different from the normal usage, such as by using an automatic access program, by overloading the Company's server.

14. Reproduce, disassemble, imitate, or otherwise modify the Services through reverse engineering, decompilation, disassembly, and any other processing activity.

15. Other illegal or unfair acts

16. Acts considered to violate other related laws

③ Except as officially authorized by the Company, the Member shall not conduct sales activities using the Services to sell products, and in particular, may not conduct hacking, profits through advertising, commercial activities through pornographic sites, or illegal distribution of commercial software. The Company shall not be held liable for any business, profitable, or commercial activities that violate this, and the Member shall be obligated to reimburse the Company for such activities.

Article 15. Provision of Services

① The Company provides the following services to its users.

1. The Company provides a variety of services that users can use on the Internet and mobile, including all services provided to users.

2. Search and referral service (hospital and doctor)

3. Appointment Service

4. Concierge Service

5. Medical tourism product service

6. Get Quote Service

7. Bulletin Board Service

8. Location-related services

9. Information sharing service

10. Any service provided to the user through additional development by the Company or through a partnership agreement with other companies

② The Company can divide the service into a certain range and specify the available time separately for each range. In such cases, however, the details will be announced in advance.

③ The Company may conduct regular inspections when necessary for the provision of services, and the regular inspection time will follow the notice on the service provision screen.

④ In principle, the service is provided 24 hours a day, 7 days a week. However, the Company may suspend the service during the period for inspection, expansion, and maintenance, and the notice due to scheduled work will be notified in advance through a notice.

⑤ The Company may suspend all or part of the service temporarily without prior notice in case of maintenance, replacement, and breakdown of facilities such as computers, loss of communication or unavoidable reasons. In this case, the Company may post notice after the fact.

Article 16. Change of Service

① The Company may change all or part of the Services it provides for operational and technical needs, for good reason.

② If there is a change in the contents, usage method, or usage time of the service, the reason for the change, the contents of the service to be changed, and the date of delivery will be posted on the initial screen of the service before the change.

③ The Company may modify, suspend or change some or all of the services provided free of charge according to the Company's policies and operations, and will not compensate the user unless there are special provisions in related laws. In this case, the Company may post notice after the fact.

Article 17. Provision of Information and Posting of Ads

① Company can offer its users a wide range of information deemed necessary during service in the way of such notice or e-mail.

② In connection with the operation of the service, the Company may place advertisements on the service screen, homepage, applications, etc. If the Company has the consent of the users, the Company can send the advertisement using electronic transmission media such as e-mail, note, text message, and push notification.

③ Users (including users and non-users) do not take any action to change, modify, or limit posts or other information related to the services provided by the Company.

④ Members can communicate or trade by using the information on the service or participating in the promotion activities of the advertiser through the service.

⑤ In the event of a dispute between a user and the advertiser, the Company may make an arbitration effort. In this regard, however, the Company shall not be held liable unless the Company actively participates in the advertiser's misconduct or neglects the misconduct intentionally or grossly.

Article 18. Management of Postings

① All responsibility, including violation of copyright law and information and communication network law, is caused by the user who posted.

② If the user’s posts contain contents that violate related laws such as information and communication network law and copyright law, the company notifies the right holder, and the right holder can request the suspension and deletion of the posts according to the procedure prescribed by the related law. The Company must take action in accordance with applicable laws.

② Even if there is no request from the right holder in accordance with the preceding paragraph, the Company shall suspend posting of relevant posts (temporary measures), etc. in accordance with the relevant law when there is a reason for the infringement of rights as described in the following provisions or violates other company policies and related laws. The Company assumes no responsibility for this.

1. If the content is abusive or defamatory to another user or third party

2. Distributing or linking contents that violate public order and morals

3. If it is deemed to be related to criminal activity, such as to promote illegal copying or hacking

4. If it is a commercial advertising

5. If the content is objectively recognized as being associated with a crime

6. Content that violates other rights such as copyrights of other users or third parties

7. If the content is about private political judgment or religious opinion

8. If it is judged to be false information

9. If it is judged by a comparative advertisement among educators and domestic educational institutions

10. If it is judged to be a comparative advertisement among doctors and hospitals

11. If it is judged to be an advertisement for an illegal medical practice or illegal medical practice

12. If you violate the principle of posting prescribed by the Company or do not meet the characteristics of the bulletin board

13. If it interferes with the business of Company or a third party without justifiable reasons

14. If it is judged to be false or exaggerated posts to promote someone’s business

15. If the meaningless letters and numerals

16. When a report of violation of rights is received from a third party

17. If it is determined to violate other related laws

④ If a post that causes damage or other problems to himself/herself or others, the user who posted is fully responsible for this and the Company shall not be liable for this unless there are special circumstances.

⑤ The detailed procedures in accordance with this Article shall be subject to the request for suspension of posting set by the Company within the scope provided by the Information and Communication Network Act, the Copyright Act and other relevant laws on defamation.

Article 19. Copyright in User Post

① Posts posted by users within the service are protected by copyright law. However, the copyright and other rights of the posts made by the Company belong to the Company.

② Posts that users post within the service may be exposed to search results, services, and related promotions, and may be modified, duplicated, edited, and posted as necessary for such exposure. In this case, the Company complies with the copyright laws and requires the user's consent in advance by phone, fax, or e-mail.

1. Modifying the user posts by changing the size of the posts, changing the image, and simplifying it to reproduce, transmit, or display within sites associated with the Company's business other than the Company's services or the Company's official site

2. Reporting or posting the contents of the user's posts to promote the Company's services to the media or media organizations.

③ If a user terminated the use contract or the Company terminates for legal reasons, the Company has the right to delete posts that are not deleted posted by the user.

Article 20. Copyright Ownership

① Copyright and intellectual property rights in the service belong to the Company. In other words, all other trademarks, service marks, logos, etc. related to the services provided by the Company, such as the design of the service provided by the Company, the texts, scripts, graphics, and the functions of mutual transfer between the users, are copyrighted and other intellectual property rights. In accordance with foreign laws and regulations, the Company possesses or has ownership or license to the Company. However, the posts and works provided under the affiliate agreement are excluded.

② The Company grants the user only the right to use the account, ID, contents, etc. in accordance with the terms and conditions set by the Company, and the user cannot transfer, sell, or provide collateral.

③ Users may not copy or distribute the text, scripts, and graphics transmitted by the Company, including the use, copying, and distribution of user status information obtained through the service for commercial purposes, except as expressly permitted

④ Users shall not use information obtained by using the service for commercial purposes or make it available to third parties by other means, such as reproduction, transmission, publication, distribution, broadcasting, etc. without the prior consent of the Company.

Article 21. Termination of the Service

① Users can apply for termination of the contract at any time through the Customer Service Center or My Information Management menu of the service initial screen.

② When a user terminates the contract, all data of the user will be destroyed immediately upon termination except when the Company holds the user information according to the relevant laws and privacy policy.

Article 22. Indemnification for Damage

① The Company and the User shall indemnify if it is proved to be intentional or negligible in connection with the use of the Service damages the other party. However, the Company shall not be liable for any damages in connection with the use of the services provided free of charge, unless it violates the contents of the Privacy Policy.

Article 23. Limitation of Service Use

① The Company may restrict the use of the service step by step, such as warning, suspension, permanent suspension if the user violates the obligations of this agreement or interferes with the normal operation of the service.

② Notwithstanding the preceding paragraph, if a user violates the Resident Registration Act by identity theft and payment theft, copyright law and computer program protection law by provision and operation of illegal programs, and Information Communication Network Act, distribution of malicious programs, and act of exceeding access rights by illegal communication and hacking, the user can be immediately suspended permanently. In case of permanent use suspension under this section, all benefits acquired through the use of the service will also be extinguished, and the Company does not compensate for this.

③ The Company shall make the conditions and details of restrictions within the limits of use in this Article as provided in the usage restrictions policy and the operation policy on individual services.

1. Register fraudulent contents in user information, stealing other's user ID, password, or other personal information, or trading or providing user ID with others

2. Send, post, email, or otherwise disseminate information, sentences, graphics, sound, or video of any material that violates public order or morals or that may violate the honor or privacy of others.

3. Harass or intimidate other users or cause continuous pain or discomfort to specific users

4. Alter any of Company client programs, hack Company servers, or alter any or all of Company websites or posted information without Company’s permission

5. Copy information obtained through the service for purposes other than using the service, using it for publication and broadcasting, or providing it to third parties without the Company's prior consent.

6. Interferes with normal service operations, such as impersonating the Company's management, employees, or persons, or intentionally interrupting the service.

7. Post that is not related to the services provided by the Company or that provide content of services provided by other competitors.

8. If there is a request for correction from related public institutions such as the Korea Communications Commission

9. Violate all laws and regulations, including the terms and conditions, or violate laws and regulations that are objectively determined to be associated with a crime.

④ If the Company limits the use of the service or terminates the contract in accordance with this Article, the Company will notify by Article 12 [Notice to Members].

⑤ A user can object in accordance with the procedures set forth by the Company regarding the restriction of use under this Article. If the Company admits that the objection is justified, the Company will immediately resume using the service.

Article 24. Limitation of Liability

① The Company shall be exempted from responsibility for the provision of services if it cannot provide services due to natural disasters or force majeure.

② The Company shall not be liable for any obstacles to the use of the service caused by the user’s fault.

③ The Company shall not be responsible for the contents of the information, materials, facts, reliability, accuracy, etc. posted by the user to the Service. In case of damage, the Company is not responsible for civil or criminal liability. If the Company receives an objection such as claims for damages from others due to the user's copyright infringement or defamation of another user, the user shall endeavor to indemnify the Company. The user must bear the damage.

④ The Company is not obliged to review the user's posts before post or to check or review the contents of the posts at any time and is not responsible for the results.

⑤ The Company is exempt from liability if transactions are made between users or between users and third parties through service.

⑥ The Company shall not be liable for the use of the services provided free of charge unless there are special provisions in the relevant laws.

⑦ The Company shall not be liable for the loss of the revenue expected by the user using the service, and shall not be liable for the damages caused by the data obtained through other services.

⑧ The Company has no obligation or other responsibility to monitor the contents of events, hospital information, etc. advertised through the screens in the service by third parties, and third parties are responsible for contents that violate the medical law.

⑨ Unless intentional or material negligence of the Company or its employees and agents, the Company is not responsible for any damages arising from the following.

1. Damages caused by false or inaccurate user status information

2. Personal damages incurred in accessing and using the Service

3. Damages arising out of any unauthorized access to the server or illegal use of the server

4. Damages arising from any unlawful interference or interruption by a third party to or from the server

5. Damage caused by any virus, spyware, or other malicious programs that have been transmitted, distributed, or transmitted illegally by a third party using the Service.

6. Damages caused by errors, omissions, omissions, or destruction of transmitted data

7. Civil and criminal liability for defamation and other illegal acts arising during the registration of user status information and use of services

Article 25. Proper Law and Jurisdiction

① Lawsuits filed between the Company and users shall be governed by the laws of the Republic of Korea.

② If a dispute arises between the Company and the User regarding the use of the Service, the Company and the User will sincerely consult to resolve the dispute.

③ Lawsuits concerning disputes between the Company and the User shall be based on the user's address at the time of filing, and shall be the exclusive jurisdiction of the district court which has jurisdiction over the residence if there is no address. However, if the address or place of residence of the user is not clear at the time of filing the competent court shall be determined in accordance with the Civil Procedure Law.

Additional Rules

1. These Terms will apply from January 1, 2019.

2. When the Company changes its terms, the Company will continuously disclose it through the service so that users can easily know whether the change has been made, when it will be implemented, and what has changed. Changes made in this case will be disclosed by comparing before and after changes.

Department in charge: Sales Support │Phone: (+82) 70-7847-8910 │Email: info@medihere.com │Address: Seoul, Jongrogu, Jongro 6, 5F